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About DRM Desktop Services

Before becoming a Virtual Assistant, Donna was the office manager and right hand assistant to the General Manager at a mall development company.  She became quite diverse in her skills which included..... 

guardian angel kids ezine

Editor-in-Chief, 11/10 – Present

bullet Carry out the editorial policy through monthly themes and submissions deadlines in correlation with Guardian Angel Publishing book releases.
bullet Create and maintain the monthly website through text and images layout in FrontPage 2003.
bullet Interact with authors and illustrators through submissions regarding acceptances, declines, and editing process.
bullet Track acceptances for PayPal payment, including name, email, snail mail address, and word count for payment.

Visit Guardian Angel Kids Ezine today with your young muse and take a spell binding ride into a wonderful children's literature adventure.

working writer's club (wwc)

Publicist, 6/11 – Present

bullet Manage  and implement the social networking efforts through Facebook, Twitter, JacketFlap, and blogging for promotional announcements for the Working Writer's Club - The Working Writer's Club is a professional club for freelance writers, authors, coaches, speakers, and other solopreneurs. The club provides training, resources, and networking opportunities for its members for a low monthly membership fee.
bullet Create and post media releases announcing events at the WWC. 

The national writing for children center (nwfcc)

Publicist, 8/10 – 6/11

bullet Manage  and implement the social networking efforts through Facebook, Twitter, JacketFlap, and blogging for promotional announcements for authors and illustrators in the children's publishing industry.
bullet Co-host Book Bites for Kids Internet radio show on Blog Talk Radio with NWFCC founder and director, Suzanne Lieurance to announce showcased authors.
bullet Create and post media releases announcing events at the NWFCC. 

international business leaders forum (iblf)

Personal Assistant, 12/09 – 5/11

bullet Input and maintain all contact information and meeting notes in RKMS and MS Outlook.
bullet Reconcile expenses from IBLF credit cards and input into excel spreadsheet; track non credit card expenses against receipts and input into excel spreadsheet.
bullet Coordinate travel plans, as needed, for the Americas Director and Associate, to include booking flights, cars, and hotels.
bullet Help on target corporate partner research and help prepare briefing materials for senior staff.

STORIES FOR CHILDREN MAGAZINE

Virtual Marketing Manager, 2/09 - 12/09

bullet Managed SFC Magazine Marketing Plan.
bullet Managed the “About Us” page on SFCM site.
bullet Conducted “Monthly Featured Guest” interviews.
bullet Sent queries for SFC Team member interviews to media outlets
bullet Handled customer service requests.
bullet Served as back-up to website specialist.
bullet Monitored the activities of SFC divisions for determination of media releases to be written and distributed to various on-line media release sites.
bullet Researched the market for securing advertisers, ads, and possible reciprocal ad and/or link placement.

INNOVATIVE DEVELOPMENT SERVICES

Virtual Assistant to President, 8/01 - 2/09

bullet Assisted the President of IDS with all correspondence and proposal preparation.
bullet Developed presentation material for prospective clients, which includes PowerPoint Presentations and PageMaker documentation.
bullet Webmaster and coordinated the company website utilizing FrontPage 2003.  Website address: http://www.idsfundraising.com
bullet Created and maintained client invoice tracking system for submission on a weekly basis and submittal for yearly taxes.
bullet Created and maintained tracking system for staff payroll and submittal for yearly taxes.
bullet Maintained relationship with various vendors pertaining to printing of promotional material.

THE FOCUSING INSTITUTE

Webmaster and Virtual Assistant to Eugene T. Gendlin, 2/97 - 6/99

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Webmaster and coordinator for Focusing Institute utilizing FrontPage.  Web site address: http://www.focusing.org

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Installed and implemented shopping cart system for ordering of  products.

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Supported Professor Gendlin with all administrative duties: including communicating with the University of Chicago and colleagues throughout the United States and Europe via the Internet.

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Coordinated the International After-Postmodernism Conference which was held in Chicago, Illinois, November 14-16, 1997.  Completed bulk mailing to 2,000 invitees and coordinated agenda and events to be held at the conference via e-mail and the Internet with the University of Chicago.    

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Maintained membership database utilizing File Maker Pro.

Pembrook MANAGEMENT, INC. (Mall development company)

Office Manager / Administrative Assistant, 9/90 - March 1998

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Supported the General Manager, Operations Director and Chief of Security with all administrative duties, including budget tracking and input, correspondence to merchant’s of the shopping center and corporate office, expense reports, vendor contracts, bid summaries, quarterly Security Reports, TOCO Security System Software and ADP Payroll.

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Supervised and coordinated the Customer Service Booth, Temporary Tenant Program, Personnel Department Records and Claims Administrator for Workmen’s Compensation, Auto Accidents and Injury Incidents at the mall.

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Coordinated updates of the mall store directories through 3M Media on a monthly basis.

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Liaison for General Manager between customers, tenants, visitors and sales people.

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Maintained General Manager appointment calendar for meetings with tenants, contractors and non-profit and political organizations of the county.

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Maintained relationship with vendors to ensure that all office equipment operated correctly.

We will gladly provide you with a 
complete resume upon your request.

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